What we collect

When you request a tour or contact support, you may share information like your name, email, phone number, preferred date, and message details. If you include additional notes, such as accessibility preferences or lodging needs, we use those only to assist with your request.

How we use your information

• To reply to your inquiry and confirm next steps
• To provide preparation guidance relevant to your request
• To help coordinate timing based on what you share
• To respond to questions and handle updates you request

Email updates

If you check the box to receive notifications, we’ll email you updates related to your request. If you’d rather not receive updates, you can stop notifications by contacting support and asking us to adjust your preferences.

Your choices

You control what you submit. Only share information you’re comfortable including in your message. If something changes—date, traveler count, or questions—send an update and we’ll use it to help refine your request.

Keeping things secure

We take reasonable measures to protect the information you provide. We also limit access internally to people who need it to respond to your request.

Questions about privacy

If you have questions or want to request help related to your information, visit the support page and send a message. We’ll respond with clear next steps.